Privacy Policy
Luxely, Inc. ("Luxely", "we") respects your privacy. This policy explains what data we collect when you visit luxely.io or use our service, how we use it, and what rights you have over it.
1. Information we collect
We collect information you provide directly (name, email, company, phone when booking a demo or opening an account), site usage data (pages visited, device, browser), and operational ERP data if you subscribe to the service (inventory, sales, employees). We do not collect card numbers: payments are processed by our PCI-DSS provider.
2. How we use information
We use your data to operate the service, provide support, send transactional communications, improve the product, and comply with legal obligations. We do not sell your data to third parties.
3. Cookies and analytics
We use strictly necessary cookies and analytics cookies (Google Analytics via Google Tag Manager) to understand how the site is used. You can block cookies in your browser without losing basic functionality.
4. Sharing with third parties
We share data only with vendors that help us operate the service (hosting, email, analytics, payment processing) under confidentiality agreements, and where required by law.
5. Your rights
You can access, correct, export, or delete your personal information by emailing support@ykadvancedsoft.com. California (CCPA) and European (GDPR) residents have additional rights that we honor.
6. Retention
We keep your data as long as you have an active account and for the period required by law (typically 7 years for tax records). We then delete or anonymize it.
7. Security
Encryption in transit (TLS 1.2+) and at rest, role-based access controls, daily backups, and continuous monitoring. Details on our security page.
8. Changes
We may update this policy. We will publish the new version on this page and notify you by email if the change is material.
9. Contact
Questions about privacy? Email us at support@ykadvancedsoft.com or Luxely, Inc., Miami, FL, USA.